If you’ve had a workplace accident; sports injury; or hurt yourself out and about in the community, come and see us for treatment of minor injuries that have occurred. An ACC injury claim form should be completed so that your accident can be assessed for coverage.
Minor Injury Care and ACC Treatments
ACC has been designed to ensure all accidents that happen to you are covered regardless of their circumstances. Everyone is eligible – even those visiting NZ. Our specialists can tell you if your injury is likely to be covered and help fill out an ACC injury claim form.
We assess injuries in an Accident Compensation Claim (ACC) consultation. Firstly, we’ll apply dressings to administer wound care. Next we’ll ensure your ACC injury form is submitted for a claim. ACC recognise the importance of good recovery, so it contributes to proportions of treatment costs and extra necessities like home care, transport, and loss of earnings if you need time off work.
We can treat accidental injuries including:
- Wound care – cut, broken or bruised skin
- Insect bites and stings
- Fractures or Sprains
- Scalds or burns
- Sporting injuries
- fatigue and sleep issues
You can claim for ACC regardless of the type of injury. Accident Compensation claims really do take a lot of stress out of coming to an injury and accident clinic.
Physical injuries caused by an accident or abuse can also be covered.
An ACC injury claim form is easy to fill out with our help. We’re happy to make ACC referrals and set up ACC consultations as required.
In case of emergency, call 111
Outside of our Highbrook Medical Clinic normal hours, East Care Urgent Care Clinic are the after-hours accident and injury clinic located at 260 Botany Road, open from 7 am – 11 pm.
Our healthcare team can diagnose and treat minor injuries at our Highbrook clinic.
Health care professionals providing Care for Minor Accidents
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
The length of your first appointment with your new doctor will be as follows:
0-39 years 40 years - 15 Minutes - 30 minutes
40 years+ - 15 Minutes - 30 minutes
|0-13 yrs||14-17 yrs||18-39 yrs||40+ yrs|
|Free||$10 for screening and appointment||$10 for screening and appointment||$10 for screening and appointment|
|Free||$10 for Doctor appointment||$19.50||$39 for double appointment|
Payment is required at the time of consultation
You will get full access to the patient portal “My Indici” once you have completed your screening appointment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
We are open:
Monday 7am - 5pm
Tuesday 8:15am - 5pm
Wednesday 7am - 5pm
Thursday 8:15am - 5pm
Friday 8:15am - 5pm
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
Under 14 Years - Free 14 - 17 years - $14 18 years & over - $16
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.