Injury management
Injury from work, home or sports? Pop into Highbrook Medical – we treat and manage all kinds of minor injuries.
Do you have an injury from work, home or sports?
Minor injuries are an everyday part of life, especially for busy, active Kiwis. Our unconditionally supportive staff are here to provide you with the injury treatment you need.
There are more than 2 million ACC injury claims each year in New Zealand.
- The most common type of injuries come from falling over, making up 29% of ACC claims
- Sport and recreation causes 21% of injuries
- 12% of ACC claims are from an injury at work
The most common injuries at work are caused by:
- muscle strains, especially from handling goods
- trips and falls
- hitting or being hit by objects
Whether you’re struggling with a strain, a sprain, a cut or a fall, we’re here to help. We can assist you with treating your injury, as well as with the paperwork for injury at work claims.
Our supportive team of professionals can help you with emergency first aid, at work or in our clinic. We can treat most minor injuries, including muscle strains from lifting, cuts and splinters.
Workplace first aid
All workers should have access to facilities for emergency first aid at work.
Get to know the first aid kit at your work and understand how to apply basic first aid when it’s required.
Read more about emergency first aid at work here.
Highbrook is the local medical centre for the Highbrook Business Park – call us or come in for workplace first aid advice and support.
Health care professionals providing injury management and treatment
Frequently asked questions
To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:
- NZ Passport or NZ birth certificate
- International passport with resident visa OR work visa of minimum 24-month duration
On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.
Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.
This new patient appointment enables our team to work with you to better understand your current health and wellbeing.
Following the new patient appointment as above, you can book your first consultation with your nominated doctor.
All GP appointments are 15 minutes long.
- One appointment is for a single health issue.
- Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
- Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.
If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.
Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.
There may be additional costs for treatments/tests/materials
We recommend that you book your future appointments via your patient portal My Indici.
If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.
All consultations are by appointment only.
Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at or email Info@highbrookmedical.co.nz if you would like help.
Under 14 Free
14 years - 17 years $16
18+ years $18.50
We are open:
Monday 7am - 5pm
Tuesday 8am – 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.
Under 14 Years - Free
14 - 17 years - $13
18 years & over - $19.50
Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.