Advance care plans

Prepare for your future healthcare with an Advance care plan (ACP). In NZ, an ACP is a written record to outline your preferences to healthcare providers. It helps whānau too, should you be unable to communicate or need end of life care.

What is Advance Care Planning?

Sometimes unexpected things happen. You may get a serious illness or need end of life care planning, so it’s useful to have communicated your wishes in advance.
That’s where an Advance Care Plan comes into play. Of course, it’s voluntary to do make an ACP in NZ. But it will give you peace of mind that decisions can be made on your behalf that match your preferences.

How do I make an Advance Care Plan (ACP)?

Fortunately, our GPs and nurses are experienced in helping you write an ACP and ensuring a clear record is made of your wishes. Importantly, they aim to ensure your treatment preserves your wishes, mana, and wairuatanga. Likewise, you’ll be providing support to those close to you regardless of the circumstances you may find yourself in.

Get peace of mind with an ACP

  • A record of your preferred health journey in the event of life-threatening illness, a long-term condition or an accident. Anything that compromises your ability to communicate
  • Your wishes laid out to support family or healthcare providers in decision making on your behalf
  • Flexibility to change the plan as much as you like if your wishes or preferences change
  • In addition, whānau benefit from your end of life plan too.  Clarifying your wishes relieves the burden of decision making from them
  • Lastly, you’ll have peace of mind knowing there is less distress to loved ones because your desires are clear in your final days

Health care professionals providing advance care plans

Dr Preetam Durshanapally
General Practitioner
Fluent in English, Telugu, Hindi and can understand some Punjabi Dr. Durshanapally graduated from Kakatiya Medical College, Warangal, India and migrated to New Zealand in 2012.
Dr Anna-Marie O’ Mahony
General Practitioner
Fluent in English. Dr Anna-Marie O' Mahony completed her undergraduate at the University College Cork.
Dr Jayani Kannangara
General Practitioner
Fluent in English, and Sinhalese. Dr Kannangara has an MBChB from the University of Otago.
Dr Richard Chong
General Practitioner
Fluent in English and can understand some Mandarin. Dr Richard Chong is a graduate from the University of Auckland. He has completed a postgraduate diploma in Paediatrics and is a fellow of both the Royal New Zealand GP and Urgent Care colleges
Letisia Lesa
Nurse
Fluent in Samoan and English. Letisia graduated with a Bachelor of Nursing Pacific in 2013 and completed a Post-graduate diploma in Health Science specialised in Advanced Nursing in 2017.
Mary Chapman
Nurse
Fluent in English and can understand Khmer and speak basic Khmer. Mary completed her nursing training in 2002.
Catherine Price
Extended Care Paramedic
Fluent in English. Cat has a Bachelor of health science majoring in paramedicine and a Postgraduate diploma in extended care paramedicine.
Tara Mougavalu-Fui
Nurse
Fluent in English, Niuean and Samoan. Tara graduated from Manukau Institute of Technology in 2012 and has broad experience in general practice and urgent care.
Nerice Fourie
Nurse
Fluent in English and Afrikaans. Nerice completed her Bachelor of Nursing in 2018 and is completing her Post Graduate Certificate in Health Science.
Claire Bidois
HEALTH IMPROVEMENT PRACTITIONER
Fluent in English. Claire graduated as a comprehensive nurse in 1991. Her background is mainly in practice nursing and urgent care nursing.
Pushpa Ram
OCCUPATIONAL HEALTH SERVICES MANAGER
Fluent in English and Hindi. Pushpa completed her nursing studies in 1984. After Migrating to NZ she completed a Post Graduate Diploma in Health Science (Occupational Health).

Frequently asked questions

To join our clinic, you first need to fill out the patient enrolment forms to register with the PHO that we belong to. This is a Ministry of Health requirement. You will need to provide proof of identity and eligibility which may include the following forms of identification:

  • NZ Passport or NZ birth certificate
  • International passport with resident visa OR work visa of minimum 24-month duration

On the enrolment form you need to indicate which of our doctors (currently taking new patients) that you would like to be registered with.

Yes. As part of completing your enrollment, we request that you have a new patient screening appointment with one of our Nursing or Medical Centre Assistant team members.

This new patient appointment enables our team to work with you to better understand your current health and wellbeing.

Following the new patient appointment as above, you can book your first consultation with your nominated doctor.

All GP appointments are 15 minutes long.

  • One appointment is for a single health issue.
  • Should you wish to have a 30-minute GP appointment, it will be charge at a non-subsidized rate.
  • Depending on your age and health, one of our specialist nursing or pharmacist clinicians may be able to spend more time with you.

If you are a new patient, you will get full access to the patient portal “My Indici” once you have completed your enrolment.

Payment is required at time of consultation. Please note that unpaid accounts will incur an additional $10 monthly administration cost.

There may be additional costs for treatments/tests/materials

We recommend that you book your future appointments via your patient portal My Indici.

If you need an urgent appointment, then please phone the clinic. We have doctors available to discuss your urgent health needs on the day.

All consultations are by appointment only.

Patient portals are secure online sites where patients can access their health information and interact with their general practice. Set up access to your patient portal at or email Info@highbrookmedical.co.nz if you would like help.

We recommend that you plan ahead and request your repeat medicines via your patient portal My Indici two weeks before you run out. If you do not have access to a portal, you can phone us and leave a message with the nurse to organise this. Our doctors use an electronic prescribing system which can send your prescription to your local pharmacy (please specify name and location).
The results of tests that have been ordered by our Doctors will be available on My Indici when they have been reviewed. If your test results are of concern you will be contacted by one of our team.

We are open:

Monday 7am - 5pm
Tuesday 8am – 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

For health services after hours visit East Care Accident & Medical, 260 Botany Road, Golflands, Auckland 2013. Their phone is 09 277 1516.

These are consultation prices only.

Under 14 Years - Free
14 - 17 years - $13
18 years & over - $19.50

Note charge is the same for in person or by phone or video as you are still receiving the same high quality health provider assessment, diagnosis and planning.

We understand that things can change on the day, but we ask that you call us to advise that you are not able to make your appointment. If we do not hear from you minimum 2 hours prior to your scheduled time, you will receive an invoice for this missed appointment.